Q: What is the difference between the three licenses offered (Basic, Professional and ProPlus)?
For all the details about the differences between the three licenses, please visit our Features and Pricing page.
Q: Why would I need a personal Notification System?
To understand how the Notification System can benefit you, please see the white paper here.
Q: What can I manage exactly with Mobile Admin?
With Mobile Admin, you can manage almost every server shared on the same network. With over 40 different IT technologies supported, you can have full visibility over your IT infrastructure and manage Active Directory, VMware, Exchange, BES, your tickets from CA Service Desk Manager or Remedy Service Desk just to name a few. For a full list of features, please see our Features and Pricing page.
Q: Which platforms does Mobile Admin support?
Mobile Admin supports iPhone and iPad, Android-based smartphones and tablets, and BlackBerry devices. We also have a web-based client for the Playbook. Kindle Fire will be available soon.
Q: Security is very important in my environment, how can Mobile Admin fit in?
To know how Mobile Admin can fit into your environment securely, please see our white paper by clicking here.
Q: Can I try Mobile Admin first?
Of course! We offer everyone a free 14 day trial, so you can test drive all the features you want to use. We also give you full access to our support team from Day 1 of your trial. If you have any questions or issues, please visit our support page.
Q: I tried Mobile Admin a while ago and a new version of Mobile Admin just came out; will you offer me another trial of Mobile Admin?
No problem! Just send an email to sales@roveit.com and they will take of you!
Q: Which platforms does Mobile Admin support?
With Mobile Admin, you can manage almost every server shared on the same network. With over 40 different IT technologies supported, you can have full visibility over your IT infrastructure and manage Active Directory, VMware, Exchange, BES, your tickets from CA Service Desk Manager or Remedy Service Desk just to name a few. For a full list of features, please see our Features and Pricing page.
Q: Can I use Mobile Admin on multiple devices?
Yes, you can access Mobile Admin from your iPhone, iPad, Blackberry, and Android smartphone or tablet with one license. It’s what we call A2 licensing. You can access Mobile Admin anytime, anywhere with the any of the devices we support.
Q: Is licensing concurrent or user-based? Can I have one license and share it between my team members?
Licensing is user-based. That means there is one license per user and with one license, that user can manage his or her full visible network from any of the mobile devices that we support. To share one license between team members would be a violation of your licensing agreement.
Q: Can we have different types of licenses on the same account?
Of course, we understand that not everybody on your team needs to be able to manage everything. You can definitely purchase, for example, some ProPlus licenses and a few Professional licenses on the same order. Licensing is per user and the limit of what that user can do is defined by the credentials he or she will be using.
Q: How long has Rove been in business?
Rove was founded in 2001. Originally, it was called Idokorro. Idokorro pioneered applications for handhelds such as remote over-the-air access to computers and mobile IT management and changed its name to Rove in 2007. Around the same time, Rove developed Mobile Admin.
Q: Who are your customers?
Rove has over 3,500 customers worldwide from small organizations to Fortune 500 companies using Mobile Admin. For more information, please visit our Customers page.
Q: How can I purchase Mobile Admin?
You can purchase with your credit card (Visa, MasterCard and American Express) from the online store or you can send us the purchase order. For any further questions, please contact sales@roveit.com.